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Terms & Conditions

Terms and Conditions
of LunaSelenePotions.com

Version: January 2025

 

1. Scope

These Terms and Conditions (T&C) apply to all contracts concluded via the website www.lunaselenepotions.com between LunaSelenePotions (hereinafter referred to as "Service Provider") and its customers (hereinafter referred to as "Customers"). Deviating agreements require the explicit written consent of the Service Provider.

 

2. Services

The Service Provider offers the following services and products:

  • Digital products such as online courses, e-books, and similar content.

  • Online plant readings in the form of one-on-one sessions conducted via video platforms.

  • Free products requiring the provision of an email address for access.

 

3. Contract Conclusion

A contract is concluded as soon as the Customers accept the corresponding offer on the website by clicking the "Order with Payment Obligation" button and successfully completing payment.

 

4. Prices and Payment

4.1. All prices include statutory VAT.
4.2. The following payment methods are accepted: Credit card, PayPal, Sofortüberweisung, Apple Pay, and Google Pay.
4.3. Payment is due immediately. Digital products are provided only after successful payment.

 

5. Cancellation and Right of Withdrawal

5.1. One-on-One Sessions (Online Plant Readings):

  • Free cancellation is possible up to 24 hours before the scheduled appointment. For cancellations made later, the full price will be charged.

5.2. Digital Products:

  • Upon commencement of the provision of digital content, the statutory right of withdrawal ceases to apply in accordance with § 18 (1) Z 11 FAGG.

 

6. Disclaimer of Liability

6.1. Energetic assistance focuses exclusively on activating and harmonizing the body’s own energy fields (life energy) and does not constitute a healing treatment. Energy work and energetic harmonization are intended to balance the body’s energy fields and, as a result, activate self-healing powers. The Service Provider operates in the energetic field and does not offer medical advice or healing promises.

6.2. All methods offered within the scope of energetics are energetic treatments/assistance and do not replace medical diagnosis and therapy, nor do they replace psychotherapeutic examination or treatment. In case of doubt, the Client must contact a doctor or therapist.

6.3. The Service Provider expressly states that they are not authorized to perform medical activities. No medical professions are covered, including those reserved for regulated professions such as life and social counseling, nutritional counseling, massage, or cosmetics, unless the Service Provider has separate professional qualifications and the corresponding legal authorization (trade license).

6.4. All statements made are energetic-emotional descriptions of conditions. All consultations, assistance, seminars, workshops, and other events are intended as prevention, accompaniment, support, and supplementation to conventional medical or psychotherapeutic treatment, and as support for holistic regeneration. In case of symptoms, the Client must seek competent medical, psychological, or psychotherapeutic help.

6.5. The Service Provider assumes no liability for any complaints that may arise, nor for damages not directly related to the service provided, such as skin irritation or allergies caused by recommended oils, or dizziness, headaches, or nausea following energetic treatments. Liability for any personal, material, and/or financial damages is excluded.

6.6. The Client declares that they voluntarily use the assistance and provide all relevant information regarding their energetic condition, including informing the Service Provider about concurrent medical treatments, pregnancy, or other conditions relevant to assessing their energetic state.

6.7. The Client is obligated to inform the Service Provider of any known illnesses or hypersensitivities before the start of the service.

 

7. Copyright

The Service Provider’s digital products and content are protected by copyright and are exclusively intended for the personal use of Customers. Distribution, reproduction, or commercial use is prohibited.

 

8. Data Protection

To receive free products, the provision of a valid email address is required. The Service Provider uses this data solely for sending the requested content and for further information, provided the Customers have given their consent. For more details, please refer to the Privacy Policy on the website.

 

9. Final Provisions

9.1. Austrian law applies.
9.2. The place of jurisdiction for disputes is the location of the Service Provider, provided this is legally permissible.
9.3. Should individual provisions of these T&C be invalid, the validity of the remaining provisions shall remain unaffected.

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